Western Window Systems has updated its shipping paperwork, making it easier for customers to understand and navigate. A new design features a legend with symbols indicating quantities, assemblies, and product codes. Shipping recipients can quickly assess their orders by viewing the codes separately as well as with a product illustration.
“We added the legend to show our customers the marks our shipping department puts on the paperwork,” says Justin Runyan, chief information officer at Western Window Systems. “With the new design, we’re speaking the same language.”